Privacy Policy

1. Introduction

Nebero Systems Private Limited ("Nebero Systems", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit https://www.neberosystems.com or contact us through this website.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Contact details you submit voluntarily — such as your name, email address, company name, phone number, and message content when you use our contact form.
• Technical and usage data — including IP address, browser type, device information, pages visited, and approximate location derived from IP, collected automatically through standard server logs and analytics tools.
• Communications — records of correspondence if you email or call us, including support or sales enquiries.

3. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Respond to your enquiries and provide information about our products and services.
• Process and route contact form submissions to our sales or support teams, including integration with our CRM systems.
• Improve website performance, security, and user experience.
• Comply with applicable laws, regulations, and legal processes.
• Protect against fraud, abuse, and unauthorised access.

4. Legal Basis for Processing

Where applicable, we process personal data based on your consent (for example, when you submit the contact form), our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. Sharing and Disclosure

We do not sell your personal information. We may share information with trusted service providers who assist us in hosting, email delivery, CRM, analytics, or IT operations, subject to appropriate confidentiality and security obligations. We may also disclose information if required by law or to protect our rights, users, or the public.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Contact form submissions may be stored in our CRM and internal logs for the duration of the business relationship and as required by applicable law.

7. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to withdraw consent where processing is consent-based. To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe as required by applicable law.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences (such as theme settings stored in your browser), analyse traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

10. Third-Party Links

This website may contain links to third-party sites, including product websites such as nebero.com and nexbro.com. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact Nebero Systems Private Limited at sales@nebero.com, +91 8556 900 900, or Plot No. 691, Industrial Area, Sector 82, S.A.S. Nagar, Mohali, Punjab 160062, India.